Gretchen Sanzone, DVM

Dr. Sanzone was born and raised in Michigan and graduated from Michigan State University College of Veterinary Medicine in 2001. She lives in Grafton with her husband, daughter, son, two dogs (Bo and Jun) and cat Prince.

Dr. Sanzone purchased the Forever Friends Pet Care Center and Hospital in December 2015. Her interests include dermatology, neurology, pain management, cytology, and preventive care. The best part of her job is helping a sick pet return to good health.

Outside of work she enjoys spending time with her family and watching her kids participate in their various sporting activities. She enjoys running, hiking, Crossfit, reading and playing with her kids.

Registered Veterinary Technician

Alex, RVT

Alex has been with Forever Friends for the last 10+ years. He is a registered veterinary technician as well as our hydrotherapist. He has been an animal lover since he was very young and loves helping animals improve their quality of life through hydrotherapy.

Alex lives in Brunswick with his wife and daughter, two dogs, Allie and Ernie, and cat Lacy. When he is not at work, he enjoys spending time with his family at zoos, trampoline parks, the playground, and the swimming pool. He also enjoys spending time outside hiking or in his garden.

Stephanie, RVT

Stephanie has been with the Forever Friends team since 2008. She originally attended OSU ATI for Equine Science but switched gears for a broader study of Veterinary Science from Stautzenberger College. She has been a Veterinary Technician since 2009 and has a particular interest in Nutrition, Pain Management, and Pet Hospice. In her spare time, she loves to travel, cook and work on home DIY projects. Her home is ruled by 3 dogs, 3 cats, and her pet chickens!

Stephanie J

Stephanie has been with Forever Friends since August 2018. She graduated from Stautzenberger College with a degree in Veterinary technology in 2019 and became a Vet Tech in December of 2019. She has a passion for animal dentistry and laboratory work.

Stephanie loves to read, play video games, watch horror movies, and spend as much time as possible with her 5 year old daughter, Amelia, in her free time. Her favorite part of her job is being part of such an amazing team and getting to love every patient that comes to visit.

Client Service Specialist



Jan has been a client service specialist at both the Hospital and the Pet Care Center for 11 years. She has an 11-year-old Labrador named Holly, an 8-year-old Calico named Virginia and an 8-year-old orange tabby named Maeble. In her free time, Jan enjoys quilting, reading and traveling. She enjoys meeting new clients and pets here at Forever Friends and strengthening the bond she already feels with the “regulars” that have been coming for years! Her bucket list includes visiting all 58 State Parks – so far she’s gotten to 4!



Jerrica currently works at Forever Friends as a Client Service Specialist, although she has worked in the past as a Lodging Attendant as well. She has three dogs: Gizmo, a 6-year-old Yorkie, Rudy, a 4-year-old Yorkie, and Jasper, a 4-year-old Rhodesian Ridgeback/Shepherd mix. In her free time, Jerrica loves to sing, play volleyball and play softball. She hopes everyone comes to visit both the Pet Care Center and the Hospital where everyone strives to provide great care for your pets!



Jackie has been at Forever Friends since 1994. She started out as part of the reception staff but has since gone into semi-retirement and takes care of data entry. Jackie has two cats named Miss Lilly and Harry P that were dropped off at the hospital as kittens – she raised them and they ended up staying! She also has Jacob her “old man” Lab, Abram the “forever 2-year-old” Lab, and a Golden Retriever named Katie who really is Daddy’s Girl. She also has barn cats that were dropped off at her house – Kat, a girlie girl, and Buddy who likes to swing on the porch swing by himself! J In her free time, Jackie enjoys reading, knitting, taking care of her Fairy Garden and learning new things. The thing that has kept her at Forever Friends for so long is the fact that they have such a good crew and a veterinarian that cares! She is married with three children… And has two grandkids, too!


Liz has been with Forever Friends for more than 35 years. She started as a doctor assistant for small animals and horses. She has since become the receptionist and inventory manager at the hospital. In her free time, she enjoys spending time with her husband, grandchildren, family, 6 cats, trail riding with their 3 horses, traveling, gardening, reading and camping. Through the years she has loved helping clients and their fur family lead happy healthy lives.

Lodging Attendant


Brandy, Supervisor

Brandy, our Lodging Supervisor, has been with Forever Friends for 9 years. She lives with her husband Ben, two mini dachshunds named Otis and Wendell, and the “baby” of the family: a 150 lb Great Dane named Zeppelin!



Chris has been part of the Forever Friends Lodging Team for two years. He has a Lhasa Apso mix named Richard and a Russian Dwarf Hamster named Thomas. In his free time, Chris enjoys making art and playing music! He loves spending time with the animals here at Forever Friends!



Jon works primarily as a Lodging Attendant taking care of the dogs in the facility, although sometimes you’ll see him covering the Front Desk as well! In his free time, Jon enjoys playing video games and hanging out with friends. He has two great dogs: Bootz, a 7-year-old dachshund/terrier mix that loves to sleep, and Lacey, a 3-year-old black lab mix that loves to play with dogs of any size. Jon adopted Lacey from Forever Friends after she was found badly injured, and the hospital staff fixed her up! He loves them both and feels lucky to have them. He also is very happy that he has a great job at Forever Friends that allows him to interact with dogs all of the time!



Matt has been a Lodging Attendant at Forever Friends for over a year. He has a 2-year-old Shepherd mix named Harley – he is a crazy boy who loves daycare at Forever Friends! In his free time, Matt enjoys making and listening to music and playing video games. He hopes to see you and your pets at Forever Friends



Skyler currently lives in Elyria with her girlfriend, their three dogs, and one cat. Her pets are her family! They each have their own personality: her cat should be a dog with the way he does things! Skyler has been with Forever Friends for the past two years and is thankful for all of the opportunities she’s been given while working here. Although most of her time has been spent as a Lodging Attendant, Skyler has also been cross-training as a veterinary assistant and is thinking about becoming a technician. In her free time, Skyler enjoys walks in the park with the dogs, going on vacations and helping out with anything she can. Her favorite thing about the team at Forever Friends is that they only want one thing: to succeed together!


Rachael was born and raised in Oberlin, Ohio. She graduated from both Oberlin High School and LCCC in 2017 with her Associates in Science and Arts. She is currently a senior at Baldwin Wallace University and will be graduating in December 2019 with her Bachelors in Science, majoring in Biology and minoring in Mathematics. She is looking towards getting her Master’s Degree in Veterinary Science. She has an Australian Shepherd Braeden, a cat Chester, a goat Moolissa, and four miniature horses, Dancer, Storm, Reign, and Macho. She was active in 4-H from 2009-2017, showing miniature horses, chickens, ducks, goats, and beef steers. She is now breeding and showing her miniature horses in the AMHR rated shows.